1. If the ordered product is on stock, the Seller obliges to send it to the Buyer to the indicated address within 1-3 workdays after payment reception.

2. If the ordered product is not available on stock, the Buyer is informed about the delayed delivery by a separate notification.

3. The Seller obliges to send big volume or non-standard orders to the Buyer not later than within 30 days after order confirmation and payment.

4. If the Seller does not perform its contractual responsibilities, as it is not able to produce on time or deliver the ordered by the Buyer goods or services, the Seller has to notify about it the Buyer, and as quickly as possible (not later than within 10 days) to refund the Buyer the paid money if another delivery term is not agreed.